Local ads used to mean a flyer in the coffee shop window, or maybe a radio spot if you were feeling fancy. Now, it’s a bit more complicated. You’ve got platforms, data, automation, geo-fencing, and about a dozen acronyms pretending to be your friend. But here’s the...
How to Launch a Website That Actually Brings You Customers
Building a website is a bit like setting up a lemonade stand in the middle of the desert. Sure, you’ve got the table, the sign, and a pitcher of something sweet, but if no one knows you’re there, or worse, if they stop by and immediately regret it, you’re not selling...
Negative Reviews Happen. What Matters Is How You Respond.
You can run the friendliest business in town, hand out cookies with every order, and still someone’s going to leave a one-star review because their cousin’s dog didn’t like your logo. It happens. People are unpredictable, and the internet gives everyone a megaphone....
The Easiest Way to Get More 5-Star Reviews Without Bugging Customers
You know that awkward moment when you’ve had a great experience with a brand, and then they ruin it by chasing you down like a clingy ex? “Hey, just wondering if you could leave us a review?” It’s well-meaning, sure; but it feels... needy. And nobody wants to be the...
How to Automate Reviews, Responses, and Replies (Without Losing the Human Touch)
You know that feeling when you finally sit down after a long day and your phone buzzes with a one-star review from someone who “didn’t like the parking”? Yeah. Multiply that by 100 reviews a week, and suddenly you’re not running a business; you’re running a customer...
Why Posting on Social Media Once a Month Isn’t Enough
Posting on social media once a month is like showing up to a potluck with a single cracker. Technically, you participated; but no one remembers you, and nobody’s asking for your recipe. And yet, plenty of businesses still cling to this once-a-month rhythm like it's...
What Is Website Hosting? And Why It Can Make or Break Your Site
You know that moment when a website takes forever to load, and you start questioning your life choices? Yeah, that’s usually a hosting problem. Hosting is the thing most people don’t think about, until it fails. Then suddenly, your site’s down, your customers are...