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You know that awkward moment when a business sends you a review request before you’ve even used the product? Or worse, when they follow up three times like they’re chasing rent? Yeah, nobody likes that. And yet, reviews matter—a lot. So the question is, how do you get...
You know that one friend who insists on reading 43 Yelp reviews before picking a taco place? Turns out, that friend is... all of us. Reviews have quietly taken over the role of “trusted neighbor” in the digital economy. And unlike your neighbor, they don’t forget your...
Let’s get one thing out of the way. Yes, it’s annoying. You’re better. Your service is faster, your team is sharper, your product actually works. And yet, there they are: your competitor with the janky website and questionable reviews, ranking higher, getting more...
You ever look at your competitor’s website, cringe a little, then check their traffic numbers and feel your soul leave your body? Yeah. You’re not crazy. Sometimes the company with the clunky interface, slow response times, and suspiciously generic testimonials is the...
There’s a strange little thrill in reading reviews of your own business. Sometimes it’s validation; sometimes it’s a gut-punch. Occasionally it’s someone complaining that your perfectly normal sandwich “tasted too sandwichy.” The internet, as always, remains...
You can run the friendliest business in town, hand out cookies with every order, and still someone’s going to leave a one-star review because their cousin’s dog didn’t like your logo. It happens. People are unpredictable, and the internet gives everyone a megaphone....
You know that awkward moment when you’ve had a great experience with a brand, and then they ruin it by chasing you down like a clingy ex? “Hey, just wondering if you could leave us a review?” It’s well-meaning, sure; but it feels... needy. And nobody wants to be the...