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How to Get More Customers for My Law Firm

May 17, 2025

Running a law firm is a little like running a restaurant. You can be the best chef in town, but if no one knows you exist, you’ll be standing in an empty kitchen wondering where the dinner rush went. Same goes for lawyers. Being great at what you do is step one. Making sure people can find you, trust you, and remember you when they need help—that’s the game.

So, how do you actually get more clients through the door? Let’s walk through it.

Start with Local SEO, or Don’t Bother Competing

When someone’s looking for a lawyer, they’re not typing “excellent general legal services.” They’re typing “personal injury lawyer near me” or “divorce attorney in Columbus.” You want to show up for those searches, not your competitors.

Local SEO is how you do that; and honestly, it’s not optional. According to Semrush, 97% of people learn more about a local business online than anywhere else. That’s nearly everyone.

Here’s where to start:

  • Claim your Google Business Profile. Fill it out completely. Add photos, business hours, and make sure your name, address, and phone number match exactly across every listing.
  • Use local keywords. Tools like Ahrefs or Semrush can help you find phrases people are actually searching for in your area. “Estate lawyer in Tulsa” beats “estate lawyer” every time.
  • Get local backlinks. Partner with nearby organizations, sponsor a community event, or get listed in your chamber of commerce directory. Google loves a local connection.

Your Website Can’t Just Look Good. It Has to Work

A sharp-looking site is nice; a site that actually convinces people to call you? That’s what matters. Blue Corona found that 75% of users judge a business’s credibility based on its website. That’s not a typo. Seventy-five percent.

So, what does a converting site look like?

  • Clear calls to action on every page. “Schedule a Free
    Consultation” should not be hiding in the footer.
  • Live chat. Tools like Smith.ai or LawDroid can handle first contact, even at 2 a.m. when someone’s Googling “DUI lawyer near me” with a racing heart and a court date.
  • Fast load times. If your site takes more than three seconds to load, over half your visitors are already gone. Google says so.

Paid Ads: Small Budget, Big Impact

You don’t need a billboard on I-95 to advertise. Google Ads and Local Services Ads (LSAs) are far more precise. LSAs even give you a shiny “Google Screened” badge, which builds trust before someone clicks.

Here’s how to make them work:

  • Target locally. Stay within a 10 to 20-mile radius and use high-intent keywords like “accident lawyer free consultation.”
  • Track every call. Use something like CallRail to see which ads are driving actual conversations.
  • Always be testing. A/B test your ad copy, landing pages, and even the images. What worked last month might be stale now.

Content That Builds Trust Before You Even Speak

Content marketing isn’t just for tech companies and lifestyle brands. It works for law firms too. Why? Because people have questions, and if you answer them well, they’ll trust you before they even meet you.

Start here:

  • Turn FAQs into blog posts or videos. If clients keep asking, “What should I do after a car accident?”—that’s your next
    article.
  • Share anonymized case studies. Real results, even if the names are changed, show people you get things done.
  • Create downloadable guides. A PDF titled “What to Do If You’re Arrested in Denver” isn’t just helpful; it’s also a great way to collect emails.

Trust Is Earned. Reviews Prove It

Word of mouth has gone digital. BrightLocal found that 84% of people trust online reviews as much as personal recommendations. That’s huge.

So, ask for reviews. Politely, consistently, and right after a win. Focus on Google, Avvo, and Yelp. And don’t stop there.

  • Short video testimonials work wonders. A 30-second clip of a relieved client saying you saved their sanity? Gold.
  • Highlight wins on your site and social media. Just anonymize them if needed. People want proof, not just promises.

Automate So You Don’t Drop the Ball

Most law firms lose leads not because they don’t care, but because they’re busy. Follow-up falls through the cracks. That’s where automation comes in.

Use a CRM like Clio Grow or HubSpot to handle the heavy lifting. Set up:

  • Instant replies when someone fills out a form. Even a simple “Got it, we’ll be in touch soon” keeps them engaged.
  • Drip email campaigns. Educate leads over time. A few well-timed emails can turn hesitation into a phone call.
  • Missed call texts. If you miss a call, send a text right away. “Sorry we missed you—how can we help?” can save the lead.

Reputation and PR: The Long Game That Pays Off

Getting quoted in a news article or featured on a podcast might not send clients your way tomorrow, but it builds authority that pays off over time. Tools like Help a Reporter Out (HARO) let you pitch yourself as a legal expert to journalists looking for sources.

Also worth considering:

  • Speak at local events or host webinars. Even a small crowd can lead to referrals.
  • Post on LinkedIn. Not just links to your blog, but actual insights. Talk about a recent case (again, anonymized), or share a quick legal tip. People notice.

So, What’s the Formula?

There isn’t one. That’s the truth. But if you want to grow your law firm, you need to show up where your clients are looking, make a good impression, and follow through. That means local SEO, a fast and persuasive website, targeted ads, content that answers real questions, and systems that build trust and keep leads warm.

You’re not just marketing. You’re building a reputation people remember. The firms that grow aren’t always the ones with the fanciest offices; they’re the ones who figured out how to be seen, heard, and trusted.

That’s the view from the ground.

We’ll be back soon with more real-world insights.

Until then, keep building.

– Perfect Sites Blog

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