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The Power of Listings: How Google Decides Which Business Gets Shown First

May 21, 2025

You know that oddly satisfying moment when you search “coffee near me” and Google magically serves up the perfect little café two blocks away, complete with photos, hours, and a menu? That’s not luck. That’s local SEO doing its thing behind the scenes. And if you’re a business owner wondering why your shop isn’t the one Google’s showing first, well, it’s time to talk about the mechanics behind that magic.

Let’s start with the basics, because Google’s not just picking names out of a hat.

So, who gets to be first? Google’s got a formula.

Google’s local search rankings rely on three main ingredients: Relevance, Distance, and Prominence. Think of it as a slightly nerdier version of real estate’s “location, location, location” mantra; but with more math.

Relevance is how well your business matches what someone’s searching for. If someone types “emergency vet,” and your listing says “pet grooming,” you’re probably out of the running.

Distance is simple. How close is your business to the searcher or the location they typed in? If they didn’t specify one, Google plays detective using GPS or IP data to guess where they are.

Prominence is where things get interesting. It reflects how well-known or well-regarded your business is, both online and off. That includes links, articles, directory mentions, and especially reviews.

Source: Google Business Help

Your Google Business Profile is not optional.

If you don’t have a Google Business Profile (GBP), or if yours is half-baked, you’re basically invisible. This is the profile that shows up when someone searches your business name or category. It’s the face of your business on Google Maps and in the Local Pack, the top three listings that show up under the map.

A polished GBP includes your name, address, and phone number (the holy trinity of local SEO, often called NAP); business hours, categories, attributes, photos, and updates. Even things like holiday hours matter. Google notices if you keep your profile fresh or let it gather cobwebs.

And yes, you should absolutely respond to reviews. Not just the glowing ones. Google tracks that, too.

Schema markup: the nerdy stuff that actually matters.

Let me explain. Schema markup is structured data you add to your website that helps Google understand what your business is, where it is, and what it does. It’s like giving the algorithm a cheat sheet.

Specifically, LocalBusiness schema written in JSON-LD format tells search engines your NAP, business hours, and other details in a way they can easily parse. It’s not flashy, but it’s effective.

But here’s the catch: your info has to match across the board. If your Yelp page says you’re on Main Street and your website says Maple Avenue, you’re sending mixed signals. And Google doesn’t like mixed signals. Tools like Moz Local or Yext can help you clean that up, especially if you’ve got listings scattered across the internet like confetti.

Reviews: more than just ego boosts.

Online reviews aren’t just about making you feel good. They’re a ranking factor; about 17% of the Local Pack algorithm, according to Whitespark’s 2023 survey.

But it’s not only about having a lot of reviews. Google looks at:

  • How recent they are.
  • What keywords people use (yes, “best vegan bakery” helps).
  • Your average star rating.
  • How often you reply, and what tone you use.

And then there’s user behavior. If people click your listing, call your number, or ask for directions, Google sees that as a sign your business is relevant and trustworthy. It’s like a digital
thumbs-up.

Location, location, and… mobile.

Here’s where things get even more real-time. More than 60% of local searches happen on mobile. That means Google’s using GPS and Wi-Fi signals to figure out where someone is standing, right now, and then showing businesses nearby.

So, if you’re a pizza joint and someone searches “pizza” from a block away at 11:45 p.m., your proximity and hours might bump you to the top; even if you’re not usually the highest-ranked shop.

Source: Think with Google

It’s a moving target; literally. Which means staying visible means staying active.

So what’s the takeaway?

Getting your business to show up first on Google isn’t about tricking the system. It’s about making it easy for Google to trust you. That means keeping your Business Profile sharp, your website structured, your listings consistent, and your customers happy enough to write a few nice words.

And yes, it takes work. But the businesses that show up first? They didn’t get there by accident.

That’s one more tool in the belt.

We’ll be back soon with more you can use.

Until then, keep building.

– Perfect Sites Blog

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